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Susie Kay, Owner

The Professionalism Group

Susie is passionate about professionalism for individuals and organisations. She worked for many years in senior management/director roles in professional associations, advising on professional excellence and personal development, as well as the development of professional standards and robust governance arrangements. Her organisation (The Professionalism Group) assists associations and membership organisations to achieve excellence in their governance arrangements.

Susie works as consultant, mentor, speaker and author. She is a founding member of the Expert Board of The CPD Standards Office and joint founder of The Society of Association and Membership Professionals (SAMP). She is also a long-standing finals judge for the Trade Association Forum Best Practice Awards and the judge for the Shining Star Business Awards.

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