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October 2019

6.2 – A date with your data: managing your most important business asset (Silverbear)

10:40 am - 11:10 am

Data is one of the most important assets any business owns, and managing data effectively can make or break a successful membership organisation. In this session, Silverbear will explore why data is so valuable, how organisations can leverage data to make effective decisions and support compelling communications, and how to prepare for a data migration - one of the most significant challenges facing organisations investing in new technologies. This session will focus on why effective data management can be so…

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Session Track: Partner Showcase A

6.3 – Making corporate membership personal (NetXtra)

11:50 am - 12:20 pm

This Partner Showcase Seminar will deliver the following educational learning outcomes: 1) Understand the value your organisation brings to members 2) Grow your connections, mitigate your risk’ 3) Empower corporate members to add value back to your organisation

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Session Track: Partner Showcase A

6.4 – Change will Happen – Get Involved (MillerTech)

12:30 pm - 1:00 pm

Never be afraid of change, it’s inevitable – it’s how your organisation embraces the transformation that change brings, that is the key to success. Many projects fail because the change management impact either is ignored or the woefully underestimated.  There are lessons to be learned from not involving the right people at the right time and for failing to ensure engagement throughout your CRM project – or any project for that matter. This session will explore: Methods to use to…

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Session Track: Partner Showcase A

6.5 – 10 costly mistakes with member payments that can be avoided with simple technologies (Clear Direct Debit)

2:00 pm - 2:30 pm

This session will explore the mistakes that can be made around member payments and discuss solutions that can overcome them.  The session will have the following learning outcomes: Understand what is changing in the payments landscape How to identify the real risks in your organisation Understand the technology solutions that can help  

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Session Track: Partner Showcase A

6.6 – All members are equal. But are some more equal than others…? (Trillium)

2:40 pm - 3:10 pm

We all know member engagement is critical. But what does meaningful member engagement look like? What should you be measuring and how should you be measuring it? How do you know if you are actually adding value to your membership value proposition and your organisation? One of the key stumbling blocks we see are organisations that don’t have enough information and data to accurately measure engagement.  Conversely, it is also possible to have too much information, especially if there is…

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Session Track: Partner Showcase A

6.7 – Official Partner Showcase with APT Solutions

3:50 pm - 4:20 pm
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Session Track: Partner Showcase A
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