Martin Fishman, Head of Member and Partnership Engagement

Martin Fishman, Head of Member and Partnership Engagement

Chartered Banker Institute

Martin joined the Chartered Banker Institute in 2001 where he has undertaken a number of roles, including Governance Manager and Head of Membership. Following the establishment of its Operations Division in 2015, Martin was appointed to head the newly formed Member and Partnership Engagement Team with a remit covering membership engagement, member experience, customer services, marketing, events and member communications – including website content and delivery of the Institute’s Chartered Banker magazine.

Martin has a particular interest in developing the Institute’s digital offering and in member engagement. He was pleased to be a contributor to the MemberWise member engagement toolkit.

How to place your members at the heart of new content curation and digital delivery – Our journey

Room 1

This seminar will be of interest to organisations looking to place more emphasis on member centric content. The session will be led by Martin Fishman, Head of Member and Partnership Engagement at the Chartered Bankers Institute (CBI). This seminar will deliver the following educational learning objectives: • Member centric approach to content creation • Moving […]

Breakout Track 1
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