I have been working in information technology (IT) for over 23 years in consultancy, project management, customer support, training and sales. I have been working with the not-for-profit sector since 1994 (initially for a leading supplier of fundraising software) and I set-up my consultancy business in 1998. I now offer CRM/database advice and consultancy solely to charities, the not-for-profit sector and membership organisations/professional bodies.
The majority of my work revolves around database and CRM consultancy and project management. In particular: database procurement, database integration projects and project management on CRM/database implementations and other ICT projects.
My time originally spent working for a software supplier, and then the time since where I now work with charities, has meant I am fortunate to have gained a perspective on charity databases, working from both sides of the fence (and in some ways almost as a ‘poacher turned gamekeeper’). It has certainly helped me and my clients when working closely with database suppliers as I am able to understand both organisations’ wishes and positions.
Prior to working with the not-for-profit sector, I worked in several software houses and network suppliers with various applications over a range of industry sectors.
Specialties: Databases and CRM Procurement and Project Management for the not-for-profit sector
In this all-delegate session delegates will have the opportunity to vote on a range of digital focused topics following our programme of 45 digital focused educational sessions. Our Session Chairs will also provide feedback/thoughts on emerging digital themes that are addressed throughout the day.