Carl is Managing Director of Silverbear, the UK’s leading Membership and Association Management solution provider uniquely awarded with Microsoft’s “Certified for Microsoft Dynamics” (CFMD) accreditation.
Carl works in close partnership with many leading Membership Associations, Trade Unions, Regulators and Arts & Heritage organisations to provide transformational member engagement and value solutions covering internal operational processes and digital member access.
As the key stakeholder for Silverbear’s customers, Carl brings a wealth of experience working alongside Executive Programme Boards to lead organisations through high-value digital change. Customers include; Royal College of Nursing (RCN), Institution of Mechanical Engineers (IMechE), Nursing and Midwifery Council (NMC), Natural History Museum and over 60 more.
The showcase will identify Use Cases for RPA that can improve member engagement whilst automating business processes within Membership Associations. With the ever-increasing adoption of Virtual Workers and Artificial Intelligence, the session will cover the practicalities of utilising RPA within the Silverbear Membership Dynamics 365 platform environments.