Azhar Baig, Head of Technical Advisory and Enquiry Services | Digital Excellence Conference Digital Excellence Conference
Azhar Baig, Head of Technical Advisory and Enquiry Services

Azhar Baig, Head of Technical Advisory and Enquiry Services

Institute of Chartered Accounts in England and Wales

Azhar is a qualified chartered accountant and is Head of Technical Advisory and Enquiry Services at ICAEW.  His team supports current and future members with services ranging from student and membership administrative through to bespoke technical and ethical advice.  Throughout his career he has been energised by solutions that bring together people and technology to develop high performance teams.

3.5 – Embracing robotic technology to automate the digital member experience (Chatbots)

Room 2

This Digital Futures seminar will focus on the rise in the use of Chatbots (Chat Robot). Amid artificial intelligence’s increasing popularity, ICAEW experimented by creating its own chatbot.  This is an opportunity to find out more about the project and how Chatbots are being used in a membership organisation context. Learning outcomes: Understand the steps […]

Breakout Track 2
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