1.8 – Federation of Small Business (FSB) – Taking a strategic approach to digital and avoiding distractions

Main Auditorium

The Federation of Small Businesses (FSB) is a membership led federation that represents over 200,000+ small businesses (organisations employing less than 250 employees).

This digital transformation led session will look taking a more strategic approach to digital transformation and not getting distracted with ‘bells and whistles’.

This keynote session will be delivered by Caroline Levelle, Head of Commercial, and will deliver the following educational learning outcomes:

1) How we used digital to get the foundations right (data and management information)
2) Transitioning our key content to a useful and accessible app for members
3) An outline of the “shiny toys” that don’t work on their own